Policy Statement. Cyber Qubits complies with Colorado House Bill 22-1049 and C.R.S. § 23-5-113.5 regarding the release of student transcripts, diplomas, and certificates and the limited circumstances in which financial or registration holds may be used.

A. Purpose

The purpose of this policy is to establish a clear, fair, and legally compliant process for current and former students to request and receive transcripts, diplomas, and certificates, including when an outstanding institutional debt exists.

B. Scope

This policy applies to all current and former Cyber Qubits students, excluding foreign students as defined by applicable Colorado law, who request a transcript, diploma, or certificate and who may owe a debt to Cyber Qubits for tuition, fees, or financial aid funds. Cyber Qubits does not provide room and board; references to room and board in the governing law are therefore not applicable to the School.

C. Policy

1. Document Requests and Permitted Holds

A current or former student may request an official or unofficial transcript, diploma, or certificate by contacting Cyber Qubits using the contact information in Section 7. Cyber Qubits may charge only its standard, published fee reflecting the actual cost of producing and delivering the requested document.

A financial hold may be placed only when a student owes an unpaid debt for tuition, applicable institutional fees treated as tuition obligations, or financial aid funds, and the unpaid balance equals or exceeds ten percent (10%) of the student’s contracted tuition and remains unpaid for sixty (60) calendar days after the applicable payment due date.

Cyber Qubits will not withhold a transcript, diploma, or certificate because of a debt other than tuition, qualifying fees, or financial aid funds. Cyber Qubits will not charge a higher document fee, provide less favorable service, or use document issuance as a debt-collection tool because a student owes a debt.

2. Mandatory Exemptions from a Financial Hold

Even when the criteria for a financial hold are met, Cyber Qubits will release the requested transcript, diploma, or certificate when the student demonstrates that the document is needed for any of the following purposes:

• A job application or employment-related requirement;

• Transfer to another postsecondary institution;

• Application for state, federal, or institutional financial aid;

• Pursuit of an opportunity in the United States military or National Guard; or

• Pursuit of another postsecondary educational opportunity.

3. Exemption Request and Verification Procedure

A student requesting an exemption should submit the document request together with reasonable supporting information. Acceptable verification may include an email, application screen, letter, form, admission request, employer request, military or National Guard communication, financial-aid request, or the student’s written statement describing the qualifying purpose.

Cyber Qubits will not require documentation that is unnecessarily burdensome. The School will review the information promptly. When a valid exemption is established, Cyber Qubits will release the requested document without conditioning release on payment of the outstanding debt, except for the standard document-production or delivery fee, if any.

If Cyber Qubits determines that the request does not qualify for an exemption, the School will provide the student a written explanation of the denial within seven (7) business days after receiving a complete request. The explanation will identify the reason for denial and provide information about payment-plan and complaint options.

4. Registration Holds

A student may be prevented from registering for or beginning a new course, class, module, or program when a scheduled payment remains unpaid for twenty-one (21) calendar days after its due date, unless the student has an approved payment plan and is complying with that plan.

A registration hold does not cancel the student’s right to request a document or to seek an exemption under this policy. Cyber Qubits will notify the student of the amount due, the basis for the hold, and the steps available to resolve or dispute the hold.

5. Payment Plans

Any current or former student with an outstanding balance may request a reasonable payment plan. The student and Cyber Qubits will document the agreed payment amount, frequency, due dates, and consequences of default. A student who remains in good standing under an approved payment plan will not be subject to a new registration hold based solely on the debt covered by that plan.

6. Third-Party Collection Agencies

Cyber Qubits does not currently assign student institutional debt to third-party collection agencies. Accordingly, there is no minimum debt amount for third-party assignment at this time. Before Cyber Qubits adopts or uses third-party collection, this policy will be revised to state the applicable minimum balance, timing, notice, and procedures, and the revised policy will be posted on the School’s website.

7. Requests, Payment Plans, and Questions

Cyber Qubits, LLC

Student Records / School Agent: Julia Costin

6400 S. Fiddlers Green Circle, Suite 300-312

Greenwood Village, CO 80111

Email: info@cyberqubits.com or julia@cyberqubits.com

Phone: 720-900-5889

Website: www.cyberqubits.com

8. Complaints

A student may submit a complaint regarding transcript, diploma, certificate, or registration holds to the Colorado Student Loan Ombudsperson and/or the Administrator of the Colorado Uniform Consumer Credit Code. Complaints may be submitted through the Colorado Attorney General’s consumer complaint process or by email to CSLSA@coag.gov. Additional information is available through the Colorado Attorney General’s student-loan consumer resources.

9. Publication, Notice, and Records

Cyber Qubits will post this policy and complaint-filing information on its website and will provide or reference the policy in information shared with students regarding tuition, fees, scholarships, financial aid, and other costs of attendance.

Cyber Qubits will maintain records sufficient to support any reporting required by the Colorado Department of Higher Education, including applicable transcript, diploma, certificate, and registration holds and the institutional debt associated with those holds.

10. Administration and Review

The School Agent or designee is responsible for administering this policy. Cyber Qubits will review the policy periodically and revise it when required by changes in law, regulation, institutional practice, or guidance from the Colorado Department of Higher Education or Colorado Attorney General.

Approved by: Cyber Qubits, LLC